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Title: US6442522: Bi-directional natural language system for interfacing with multiple back-end applications
[ Derwent Title ]


Country: US United States of America

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14 pages

 
Inventor: Carberry, Martin D.; Margate, FL
Epstein, Mark E.; Westchester, NY
Puchtel, Glenn T.; Boca Raton, FL
Wingate, Susan M.; Monroe, FL

Assignee: International Business Machines Corporation, Armonk, NY
other patents from INTERNATIONAL BUSINESS MACHINES CORPORATION (280070) (approx. 44,393)
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Published / Filed: 2002-08-27 / 1999-10-12

Application Number: US1999000415660

IPC Code: Advanced: G10L 15/18; H04M 3/493;
IPC-7: G10L 15/18; G10L 15/22;

ECLA Code: G10L15/18U; H04M3/493S;

U.S. Class: 704/257; 704/275;

Field of Search: 704/001-9,500,270,275,257

Priority Number:
1999-10-12  US1999000415660

Abstract:     A system and method for servicing natural language requests with a plurality of remote host systems. The system utilizes a computer program that comprises: (1) an input system for inputting an NL command; (2) a translation system that extracts a request from the NL command and stores the request in a host-independent format; and (3) a routing system for servicing the request, wherein the routing system comprises a mechanism for selecting a host, for converting the request into a host dependent directive, and for forwarding the directive to the selected host. The system may further include a speech recognition system, a local data source for servicing the NL command, templates for converting the request into the host dependent directive, a heuristic for selecting the host, and an output system for obtaining and outputting the response.

Attorney, Agent or Firm: Hoffman, Michael F.Hoffman, Warnick & D'Alessandro ;

Primary / Asst. Examiners: Dorvil, Richemond; Nolan, Daniel A.

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First Claim:
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We claim:     1. A program product having computer readable code stored on a recordable media for servicing natural language instructions with a plurality of host applications, the program product comprising:
  • an input system for inputting a natural language command;
  • a translation system that extracts a request from the natural language command and stores the request in a host-independent format; and
  • a routing system for servicing the request, wherein the routing system comprises a mechanism for selecting a host, for converting the request into a host dependent directive, and for forwarding the directive to the selected host.


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Forward References: Show 62 U.S. patent(s) that reference this one

       
U.S. References: Go to Result Set: All U.S. references   |  Forward references (62)   |   Backward references (8)   |   Citation Link

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Patent  Pub.Date  Inventor Assignee   Title
Get PDF - 25pp US4887212  1989-12 Zamora et al.  International Business Machines Corporation Parser for natural language text
Get PDF - 32pp US5677835  1997-10 Carbonell et al.  Caterpillar Inc. Integrated authoring and translation system
Get PDF - 9pp US5781892  1998-07 Hunt et al.  Electronic Data Systems Corporation Method and apparatus for interacting with a computer reservation system
Get PDF - 15pp US5832454  1998-11 Jafri et al.  Docunet, Inc. Reservation software employing multiple virtual agents
Get PDF - 8pp US5842176  1998-11 Hunt et al.  Electronic Data Systems Corporation Method and apparatus for interacting with a computer reservation system
Get PDF - 34pp US5897620  1999-04 Walker et al.  priceline.com Inc. Method and apparatus for the sale of airline-specified flight tickets
Get PDF - 25pp US5924089  1999-07 Mocek et al.  International Business Machines Corporation Natural language translation of an SQL query
Get PDF - 19pp US6044347  2000-03 Abella et al.  Lucent Technologies Inc. Methods and apparatus object-oriented rule-based dialogue management
       
Foreign References:
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Publication Date IPC Code Assignee   Title
Get PDF - 11pp EP0782318 1997-02  G06F 13/00 IBM Client-server system 


Other References:
  • Newman ("The Dragon® Naturally Speaking.TM. Guide" © 1999).*
  • Creative Labs, "User's Guide" © Jul. 1993.*
  • "VoiceXpress.TM. Installation & Getting Started Guide" Lernout & Hauspie® 1992-1997.*
  • Eric Jarvis `Vans`: Risks and Rewards Mar. 1986 pp. 119-128.
  • Flight Data Management, Inc. The Airling Reservation Systems (TARS) Jul., 1999 pp. 1-9, (Available at http://fdminc.net/tarsdesc.htm).
  • Perry Flint Air Transport World Sep., 1998 vol. 35, Issue 9 pp. 54, 56, and 58.


  • Continuity Data:
    Application Number Filed Notes

    US1999000415660 1999-10-12  is a related to the prior publication
         US20020156629A1 issued 2002-10-24  Bi-directional natural language system for interfacing with multiple back-end applications

    US2002000178807 2002-06-24  is a division of
    >US1999000415660<  1999-10-12   (granted)
         US6442522 issued 2002-08-27   Bi-directional natural language system for interfacing with multiple back-end applications

    US2002000178807   is a division of
    >US1999000415660<  1999-10-12
         US6442522 issued 2002-08-27   Bi-directional natural language system for interfacing with multiple back-end applications


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