American Customer Support Closed for Independence Day Holiday
- The USA Customer Service and Technical Support offices will be closed on Friday, July 3, 2009.
- The USA Customer Service and Technical Support offices will reopen Monday, July 6, 2009 at 8:00 A.M. and 9:00 A.M. Eastern time, respectively.
- For assistance in Europe, the Middle East, and Asia regarding searching, downloading records, using the database or any other technical question, please contact your local Global Customer Technical Support team.
- For inquiries about login, billing or your subscription, please contact Customer Service.
- We apologize for any inconvenience this may cause.
Notification of System Maintenance
The EPO has alerted providers of INPADOC Legal Status data that INPADOC Legal Status data that it has supplied for US reassignments needs to be deleted and then replaced with corrected data that they will subsequently provide to us. The deletion of this data will become effective Monday, February 9. The replacement data will be supplied in installments over the course of the next several months. Delphion will be affected in the following way — The INPADOC Legal Status display field will not include US reassignment data.
We apologize for any inconvenience that this necessary measure may cause.
Please contact Customer Technical Support if you have any questions.
Regularly Scheduled System Maintenance
Our standard scheduled system maintenance windows are shown following:
Every Sunday from 1:00 AM ET - 6:00 AM ET. During this time you may experience periodic service interruptions.
Every Saturday from 3:00 AM ET - 5:00 AM ET. During this time you will not be able to log in, use Work Files, or transact. If you are already logged in when the maintenance begins, you will still be able to search and view images.
The first calendar day of every month from 12:00 AM ET - 1:00 AM ET. During this time you will not be able to log in, search, or transact — only the general public pages of the website will be accessible.
Please contact Customer Technical Support if you have any questions, we apologize for any inconvenience this may cause.
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