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Updated: Feb 28, 2007 |
Change your password to ensure that no one else can use your account.
- Log into the site with your current password.
- Click My Account on the main navigation bar.
- Delphion returns the My Account page.
- From the Account Information section, click the Change Password link.
- Delphion returns the Change Password page.
- On the Change Password page, enter Old Password, New Password, and re-enter your new password in the Verify New Password field.
- Click Change Password to process your request.
- Delphion returns the My Account page with a message indicating that your password has been successfully changed.
You are now logged in with your new password.
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Reset your password when you have forgotten it.
- From any login box, click the Forgot your password? link.
- Delphion returns the Forgotten Password page.
- Enter your User Name and click Continue.
NOTE: If you have forgotten your User Name, please contact ts.custserv@thomson.com.
- If you do not have a security question on file with Delphion Research, a new password will be emailed to the address you gave us when you set up your account.
- If you do have a security question on file with Delphion Research, the Reset Password page displays.
- In the Security Answer field, enter the answer to your Security Question.
NOTE: If you cannot remember the answer to your security question, please contact ts.custserv@thomson.com to have your password reset.
- In the New Password field, enter a new password.
NOTE: Passwords should be 5-8 alpha/numeric characters. Spaces are not allowed. Passwords are case sensitive.
- Re-enter your Password in the Verify Password field.
- Click Reset Password.
- You will be logged into Delphion Research and the Quick/Number Search page displays.
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Change the personal information you entered at the time of registration — or add additional information not provided at the time of registration. Changes and additions that can be made include:
- Name
- Address
- Email
- Phone
- Fax
- Default Order Annotation
- Industry
- Role
- Company
- Password
- Security Question and Answer
- Contact Preference
NOTE: To change Credit Card and billing information, go to My Account, Billing Information, Credit Cards.
- Log into the site with your current password.
- Click My Account on the main navigation bar.
- Delphion returns the My Account page.
- From the Account Information section, click the Registration Information link.
- Delphion returns the Confirm Your Registration Information page.
- On the Confirm Your Registration Information page, change any of the information shown in the fields provided — or add any new information you want included.
- Click Update My Registration to process your request.
- Delphion returns the Registration Is Changed page confirming that your information has been successfully changed.
Your account is now updated and you are still logged in.
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