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Updated: Jul 20, 2004 |
For registration and subscription help, review the following sections sequentially or use the links below to go directly to a specific topic:
Registration vs. subscription:
If you are a subscriber to Delphion Research, it means that you have registered and given us your contact information, and that you have also purchased a subscription package.
If you are a registered user of Delphion Research, it means that you have given us your contact information but have not necessarily chosen not to purchase a subscription package.
If you have chosen Delphion Basic, you are a registered user but not a subscriber.
If you are a subscriber to Delphion Research, you are also a registered user.
See Compare Our Subscription Packages for a comparison of the components in each of the different packages.
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Register with Delphion or purchase one of the Delphion subscription packages.
Use this registration and subscription process if you are registering as an individual or if you are registering as an individual under an existing group or corporate account.
To establish a new corporate subscription, see our corporate subscription page or call us at 1.800.411.4811 (toll free for United States and Canada) or 1.630.799.0600 (International).
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For Unlimited, Premier, and Basic, begin the registration/subscription process:
After clicking to register or subscribe, the next choices Delphion asks you to make will be based
on which Delphion Research package you have chosen and whether or not Delphion recognizes
and has an account for the internet address you are using.
Some companies, when setting up their corporate accounts, provide Delphion with a list
of the internet addresses their users will be using when they register. This helps Delphion recognize those users as "approved" corporate users and means that they do not have to provide billing information when they register. This list of internet addresses, however, is used only for registration purposes — each registered user must still log in to use Delphion Research.
Other companies set up a corporate account number and provide it to their users for
use in registering with the Delphion website. Once a user provides Delphion with
that corporate account number, they do not have to provide billing information when
they register.
There can also be variations of these scenarios that are custom-tailored to meet the
needs of individual clients.
The following explains the process:
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If
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Then
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Then
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Delphion recognizes the Internet address you are using, and if a corporate
account has been previously established for that internet address
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Delphion will present a page that allows you to choose to register
and subscribe as part of that corporate account or as an individual
unaffiliated with that corporate account.
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- Click Continue to register your choice and continue the process.
- Delphion returns a page confirming your company's package choice and
requesting that you enter your contact and personal information.
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Delphion does not recognize the Internet address you are using
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Delphion will present a page that allows you to choose to register
and subscribe as part of an existing corporate account or as an individual
unaffiliated with any corporate account.
A field will be provided in which you can enter your corporate account
number if you are using one.
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- Click Continue to register your choice and continue the process.
- Delphion returns a page confirming your package choice and requesting
that you enter your contact and personal information.
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For a 1-Day Pass, begin the registration/subscription process:
After clicking the Subscribe to 1-Day Pass button, Delphion
returns a page confirming your 1-Day Pass choice and requesting that you enter
your contact and personal information.
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For Corporate subscriptions, begin the registration/subscription process:
After clicking the email form link on the page describing Corporate subscriptions, Delphion returns a form on which you can enter a brief description of the
type of account in which you are interested as well as your contact information.
Complete and submit the form and a Delphion Corporate subscription representative
will contact you to set up a subscription for your company.
There is no need to continue or to provide personal or billing information at this time.
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Tell us about yourself:
Complete this portion of the registration process by giving Delphion your contact and
personal information.
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Field
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Optional (O)
or
Required (R)
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Entry
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First Name
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R
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Enter first name.
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Last Name
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R
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Enter last name.
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Address
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R
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Enter street address.
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Floor/Suite
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O
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Enter floor or suite if applicable.
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City
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R
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Enter city.
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State
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R
(USA only)
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If address is in USA, select state.
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Locale/Province
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R
(Outside USA)
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If address is outside USA, enter locale or province.
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Zip/Postal Code
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R
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Enter zip or postal code.
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Country
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R
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Select country.
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Email
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R
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Enter email address.
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Phone
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O
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Enter your daytime phone number, including the area code
(example: 877-221-2947). Outside the US, include the country
and city codes (example: 31 (0) 35.603.7655).
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Fax
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O
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Enter fax number including area code, use example shown above.
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Default Client Reference
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O
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Use any alpha/numeric characters (maximum 20) you would like shown on statements for tracking.
Also see: Using Default Client References.
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Industry
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R
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Select industry in which you work.
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Role
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R
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Select role you perform.
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Company
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O
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Enter company name if applicable.
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User Name
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R
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Enter a user name that will identify you when you visit the site.
User names are 6-30 characters and are case-sensitive.
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Password
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R
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Enter a password that will allow access to your account. Passwords are
5-8 alphanumeric characters and are case-sensitive.
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Verify Password
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R
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Enter password a second time for verification.
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Security Question
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O
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Enter a unique question you want Delphion to ask to confirm your identity
if you forget your password.
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Security Answer
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O
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Enter the answer to the unique question described above.
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When billing and credit card information is required:
The following indicates when billing information is required, optional, or not
requested at all:
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If package chosen is...
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Then billing information is...
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Unlimited or Premier as individual
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Required at the time of registration.
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Unlimited or Premier as individual under corporate account
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Not requested at the time of registration, billing information was
provided at the time the corporate account was established.
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Basic under corporate account with corporate account number
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Usually not requested at the time of registration because billing
information is provided at the time the corporate account was
established.
However, some corporate customers have asked that user transactions be
charged to individuals' credit cards and that only the base subscription
be applied to the corporate account. In this case, billing information
would be optional at the time of registration, but must be provided when
you attempt to place an order.
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Basic as individual
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Optional at the time of registration
Note: Billing information is required before completing any purchases
on the Delphion website. When registering as an individual for basic
service, you have the option of providing billing information when you
initially register or when you place an order.
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Please give us your billing information:
Complete this portion of the registration process by giving Delphion your billing information.
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Field
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Optional
(O)
or
Required
(R)
or
Disallowed
(D)
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Entry
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Check here to use information already provided above as
your billing information.
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O
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Click to check box to use "tell us about yourself" information
already provided as billing information.
If this box is checked, the fields Full Name through Country are disallowed.
If this box is not checked, the fields Full Name through Country
are required.
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Full Name
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R/D
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Enter full name as shown on credit card.
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Last Name
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R/D
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Enter last name.
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Address
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R/D
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Enter street address.
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Floor/Suite
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R/D
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Enter floor or suite if applicable.
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City
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R/D
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Enter city.
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State
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R/D
(USA only)
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If address is in USA, select state.
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Locale/Province
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R/D
(Outside USA)
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If address is outside USA, enter locale or province.
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Zip/Postal Code
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R/D
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Enter zip or postal code.
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Country
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R/D
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Select country.
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Type of Credit Card
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R
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Select the type of credit card you will be using for billing.
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Credit Card Number
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R
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Enter the credit card number.
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Expiration Date
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R
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Select the expiration date of the credit card.
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Annual Billing Option
or
Monthly Billing option
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R
(if displayed)
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Depending on the options you have chosen earlier in this process,
you may be asked to indicate your preference for annual or monthly
billing.
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Accepting Terms and Conditions and submitting registration:
- Review the Terms and Conditions for use of the Delphion website.
- Click to create a check in the box if you want Delphion to contact
you about changes impacting your subscription only.
- Click I Accept, Submit Registration to indicate that you accept the
Terms and Conditions, agree to pay the fees applicable (if any) and to
process your registration.
- Delphion returns a Thank You page confirming the details of your
registration and subscription. You are logged in and can begin using the
Delphion site now.
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