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FROM: Delphion
SENT: Thursday, February 28, 2002
SUBJECT: Delphion News Update
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Rely on the Best Support and Training
At Delphion, we're committed to providing you with superior worldwide patent data and
research tools - and the best support and training to take full advantage of our solutions.
Whether you're a patent research expert or novice, you can rely on Delphion to help you
succeed with your work. And you can rely on us to protect your privacy and ensure a secure
research platform.
In this newsletter, we want to update you on our support and training services. We're always
working to continue to provide you with the ultimate solution for patent research.
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With Delphion, Help is Just a Click Away
When you have a question, you want an answer as quickly as possible. That's why we recently
expanded the help section of Delphion Research with a host of new resources. The comprehensive
Delphion Help Center now includes a variety of FAQ documents and training materials - in
addition to information to help you conduct effective searches, understand key terms, use our
research tools, and manage your Delphion account. And as always, if you can't find an answer
online, our dedicated customer support staff is available to serve you.
Check out the Delphion Help Center:
http://www.delphion.com/help/
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Concerned About the Security of Your Searches?
We take your privacy and security very seriously. It's so important to us that we go above and
beyond what other web-based patent research services offer to protect their customers. For
instance, we employ multiple firewalls to protect our servers, and we have a dedicated security
team. We provide Secured Sockets Layer (SSL) connections for all activities conducted by
Unlimited level subscribers, so your work is protected by an https secured connection that
supports 128-bit encryption. And in keeping with our comprehensive privacy policy, we never
mine the search strings submitted by our users for any reason. We also never sell or share
your customer information with other parties.
Find out more:
http://www.delphion.com/help/faqs_security
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Attend a Delphion Training Session - Right from Your Desk!
Delphion's web-based seminars provide a convenient way to enhance your patent research
skills and learn more about Delphion Research. These FREE, 60-minute seminars are conducted
live, and then archived for you to access anytime in the future. Here are our upcoming live
seminars:
March 21
Successful Searches with Query Language
April 11
Derwent on Delphion
May 16
Exploring Delphion's Research Services
Find out more:
http://www.delphion.com/events/news-exploring
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Get Started Now with Derwent
Did you try Derwent during our recent free-trial promotion? Did you come to rely on
Derwent's clear, descriptive presentation of patent information? You can continue to
take advantage of this powerful and easy-to-use database by establishing Derwent access today.
Find out how:
http://www.delphion.com/products/research/products-derwentcollection
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Summarize Your Search Results - with Snapshot
When your search results consist of a large number of patents, it can be a challenge to make
sense of all the data. Delphion's Snapshot tool offers a solution.
Snapshot provides a quick and easy way to summarize the contents of your search results.
With the tool's easy-to-read bar charts, you can quickly identify top patentholders, prolific
inventors, patenting activity trends, classification breakdowns and more.
And once you've conducted an initial analysis with Snapshot, you can use the tool to dive
even deeper into the data. You can focus your search efforts and find the data that's most
relevant to you.
Find out more:
http://www.delphion.com/products/research/products-snapshot
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See Delphion at Industry Events
In the coming months, we'll be showcasing our solutions at some of the industry's top events.
Stop by and see us!
AUTM: Association of University Technology Managers
February 28 - March 2, 2002
San Diego, Calif.
SCIP: Society of Competitive Intelligence Professionals
April 3-6, 2002
Cincinnati, Ohio
PIUG 2002: An International Conference for Patent Information Professionals
April 20-24, 2002
Berkeley, Calif.
In addition, Gordon Petrash, Delphion's chief intellectual property strategist, will be a
featured presenter at the following events:
World Intellectual Property Organization
Conference on the International Patent System
March 27, 2002
Geneva, Switzerland
Presentation: The Valuation of Patents and Patents as Financial Instruments
Internet World
April 24, 2002
Los Angeles, Calif.
Presentation: Deriving ROI from Intellectual Assets
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Contact Us
We appreciate your feedback! Let us know if there are any additional ways we can make your
experience with Delphion even better.
To contact Delphion directly, please visit:
http://www.delphion.com/promo/solutions_contact
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