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Delphion now offers exciting new Tracking capabilities to support client chargebacks for legal and consultative practices — as well as interdepartmental expense allocations in corporate environments.
Features
Detailed tracking
Users can now track search activity, record views and use of analysis tools as well as downloads and time. Detailed activity trails can be used as search histories, complete with the ability to re-execute many tasks.
Powerful reporting options
Both users and Account Administrators have detailed and flexible reporting options, including the ability to export to spreadsheet format or email reports.
More administrative control
Among the things Account Administrators can now define are which activities users can track, whether or not to make tracking mandatory, and what costs to assign to items being tracked.
Flexible Client Reference formats
A new 3-segment Client Reference gives unprecedented granularity in tracking and reporting. Account Administrators have ultimate control over the format of Client References as well as controlling which segments — if any — users are allowed to assign themselves.
Intuitive Tracking console
An intuitive Tracking console appears on every page of the Delphion website (after login), making it convenient to start and stop Tracking as well as change Client References.
Additional Details
See the Delphion Help Center for detailed information on how Tracking works as well as things you will want to consider when initially setting up Tracking for your work group.
Availability
Tracking time, details and feature use is free of charge and exclusive to Delphion group/corporate accounts.
Individual Unlimited and Premier subscribers and Basic registrants are limited to tracking general activities by Client Reference.
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